A Dose Administration Aid (DAA) is defined as a well-sealed, tamper-evident device that allows individual medicine doses to be organised according to the dose schedule determined by the Patient’s prescriber. There are a number of Dose Administration Aid systems available on the Australian market.
To be eligible to receive payments under the DAA Program, a Community Pharmacy must:
To be eligible for a DAA service under the Program, a Patient must:
A person is not eligible for a DAA service funded under this Program if they are currently:
All Approved DAA Service Providers will be allocated an individual weekly cap. As of 4 January 2021, the weekly base cap will be 60 DAA Services per week.
Approved Providers must submit eligible claims on a monthly basis, subject to the following requirements:
DAA services must be claimed by the end of the calendar month after the service is delivered (e.g. services provided in May must be claimed by 30 June). Claims submitted outside this time frame will not be paid. For the purposes of claiming, a single DAA service is defined as the provision of any number of packs required by that Patient to adequately assist with their medication for that week. A single claim is made regardless of the number of packs required. For clarity:
The following information must be provided to the Pharmacy Programs Administrator in order to claim a payment:
Approved providers must gain consent from Patients to collect this data in accordance with the Program Rules. This information will be used by the Pharmacy Program Administrator and the Australian Government Department of Health to evaluate the DAA Program.
Payments will be made in accordance with the table below:
|Payment (per Patient)||Description|
|$6.17||Provision of weekly DAA service for all eligible Patients who receive a DAA service|
Participating Pharmacies must keep all relevant records for seven years, including service records, claim records and Patient information. The records may be electronic or hard copy. The Pharmacy Programs Administrator is responsible for auditing the DAA Program. If an audit is conducted, the Approved Provider will be required to produce supporting documentation. Providers found to be in breach of the DAA Program Rules may be subject to penalties.
Please refer to the Portal User Guide – DAA that is available from the Downloads section of this page.
No, but you can cut and paste from an Excel spreadsheet into the Portal. You can cut and paste all records at once, you don’t need to do it line by line. If you used to upload a .csv file, you can open this in Excel and cut and paste from there. Please see the Portal User Guide – DAA or the DAA Claim Tutorial video for instructions.
The format of the spreadsheet must be correct for the cut and paste to work. Please check that:
If you get this message for all rows, it means you have already successfully submitted your claim. You can check this by navigating to the View Claims tab after you’ve selected the DAA Program, then selecting Service Claim from the Claim Type drop-down on the left side of the screen. This will show you all of your previous claims. If you click on the View Claims icon on the right of the screen for each claim, it will show you all the patients you claimed for on that date.
Please see the Program Rules available from the Downloads section of this page.
In some instances, yes. Please refer to the Program Rules available from the Downloads section of this page, or contact the Support Centre for additional information.
The Department of Health has allocated each Pharmacy an individual weekly cap. From 4 January 2021, pharmacies new to the Program have a base cap of 60 DAA Services per week. Any future review of DAA caps will be considered by the Department if deemed appropriate. DAA services that exceed the weekly allocated cap will not be remunerated under the program. However, Service Providers may charge the consumer for these services at their own discretion, except if the DAA service is being provided through a Remote Area Aboriginal Health Service. For further information, please refer to the DAA Program Rules.
Please note: A pharmacy location change will result in a re-set to the base weekly cap of 60. If you are still servicing the same clientele following your location change, an exceptional circumstances form can be submitted to request the cap reverts back to your previous cap which will be considered by the Department of Health.
The Department of Health will consider any future review of DAA caps as deemed appropriate.
The PPA are not involved in making decisions regarding individual pharmacies’ base caps and do not have the ability to review caps.
Each provision of a DAA Service for eligible Patients is paid $6.17. For further information about what constitutes an eligible service, please refer to the Program Rules, available from the Downloads section of this page. From 1 March 2020 the collection of Health Outcome Data is not required. Data can still be collected and submitted through the portal but no payment will be made to you for the collection of this data.
From 1 March the collection of Health Outcome Data is not required. Data can still be collected and submitted through the portal but no payment will be made to you for the collection of this data.
No, eligible Patients must hold a current government issued concession card.
Claims are due at the end of the calendar month after the DAA Service was performed. For example, DAAs provided in March would be required to be submitted on the Pharmacy Programs Administrator Portal by the end of April.
From 1 March 2020 the collection of Health Outcome Data is not required. Data can still be collected and submitted through the portal , but no payment will be made to you for the collection of this data.
Yes, the DAA should be claimed by the Pharmacy where the medicines for the DAA were dispensed. Please refer to the Program Rules, available from the Downloads section of this page, for additional information.
If you are currently using an Excel file to manage your DAA claim then yes, you will be able to copy Patient data from previous claims into a new claim. For instructions please see the Portal User Guide – DAA that is available from the Downloads section of this page
Once you have successfully registered for the DAA Program, you can view your current weekly DAA cap in the PPA Portal.
Refer to Section titled “Viewing Your Current DAA Cap” in the DAA Portal User Guide for more information.
No, they are not eligible.
The start date of the pack.