About Us

About us page - AHA staff

Welcome from the Pharmacy Programs Administrator. We’re the new agency responsible for administering, processing and paying claims for the 23 Community Pharmacy Programs funded under the Sixth Community Pharmacy Agreement (6CPA). We were appointed following a competitive tender process undertaken by the Department of Health.

Whilst we’re new, our parent organisation – Australian Healthcare Associates (AHA) – has over 25 years’ experience and is Australia’s largest health and human services consulting firm. In particular, AHA has extensive experience administering major government programs. Notably, AHA currently administers the Community Service Obligation (CSO) Funding Pool and also the Chemotherapy Compounding Payment Scheme on behalf of the Department of Health.

New website, Claiming Portal and Support Centre

As the new agency, an important focus for us has been to develop systems to ensure claims are processed and paid efficiently. The new Claiming Portal has therefore been designed to check and validate most claims at the time of submission. This will streamline payment for most major Programs.
 
We have an in-house team of IT development staff working to continually improve the Portal and users’ claiming experience. We’ve also established a new Support Centre, which is readily available to assist and answer any questions.
 
Whilst there’s a new website and Portal for registration and claiming, the Program Rules have not changed. Rules for the 23 Community Pharmacy Programs continue to be determined by the Department of Health in consultation with stakeholders.
 
Once again, welcome from the Pharmacy Programs Administrator.