About Us

Welcome from the Pharmacy Programs Administrator (PPA).  We’re the agency responsible for administering, processing and paying claims for the Community Pharmacy Programs funded under 7CPA. We were appointed following a competitive tender process undertaken by the Department of Health.

The PPA is a division of Australian Healthcare Associates (AHA).  AHA has over 25 years’ experience and is Australia’s largest health and human services consulting firm. In particular, AHA has extensive experience administering major government programs. Notably, AHA currently administers the Community Service Obligation (CSO) Funding Pool and also the Chemotherapy Compounding Payment Scheme on behalf of the Department of Health.

AHA’s website can be found at www.ahaconsulting.com.au

Website, claiming portal and Support Centre

An important focus for us has been to develop systems to ensure claims are processed and paid efficiently. The claiming portal has therefore been designed to check and validate most claims at the time of submission.  This will streamline payments for most major Programs.

We have an in-house team of IT development staff working to continually improve the portal and users’ claiming experience. We’ve also established a Support Centre, which is readily available to assist and answer any questions.

It’s important to recognise that while we administer and process claims associated with the community pharmacy programs funded under 7CPA, we do not set the Program Rules.  Rules for the community pharmacy programs are determined by the Department of Health in consultation with stakeholders.

Once again, welcome from the Pharmacy Programs Administrator.