Updated RMMR and QUM Program Rules have been published on the PPA website. These rules, provided by the Department of Health, Disability and Ageing provide clarity about service agreement requirements.

For all new service agreements, or extensions to existing agreements starting on or after 18 February 2026, the following mandatory details of the facility employee executing the document must be provided:

• Full legal name
• Official position title
• A valid and operational contact email address
• A valid and operational contact telephone number
• Signature; and
• The date on which the Service Agreement was duly executed.

Service Providers are responsible for ensuring that the individual signing on behalf of the facility holds the appropriate authority to do so. The PPA may contact the facility to confirm the contract signatory has authority to do so.

Please note that any active agreements you currently have in place will not be impacted by these changes.

We encourage all Service Providers to utilise the Example Service Agreements available for both Programs, under ‘Program Rules and other Downloads’ on the PPA Website.

Please click the relevant link to review the updated RMMR Program Rules and the QUM Program Rules, which have now been published on the PPA Website.